Most people don't like conflict—leaders included. We don't even like to say the "c" word, let alone deal with it. We try to avoid it at all costs. But whether we say it, or see it, or not—conflict is normal, and at times, necessary. In leadership, we just need to be ready for it.
This Training Pack contains all of the following:
The "C" Word It took the hard way for me to learn the right way to handle confict.
Janine Petry
The Conversation You Dread A constructive approach for those difficult conversations.
Denise Van Eck
Emotions of Conflict Handle the most dangerous aspects from the inside out.
Richard Paul Minnich
Healthy Conflict Resolution Techniques for success, from the expert.
Louis McBurney
Fight Right 7 ways to make family conflict work for you.
Harry R. Jackson, Jr.
A Crash Course in Conflict 3 principles leaders need to know.
Gary Fenton
6 Rules for a Fair Fight Guidelines to handle conflict with confidence.
Edward G. Dobson, Speed B. Leas, and Marshall Shelley
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