In almost every consultation I conduct through my company, the Rainer Group, and in almost every church I research, the issue of assimilation arises. "If we could just keep the people who join our church, our attendance would be twice as high," church leaders often lament. Is there a "secret" to retention? Is there some type of process that can close the back door?
ARTICLE Helping Guests Feel at Home 5 churches' bright ideas for a warmer welcome. James Appleby, Gene Appel, Merle Mees, Wayne Ogimachi, Jim Tomberlin
Rating:Not yet rated
6 Ounces of Security
We employ four strategies to make our church more welcoming.
Hospitality time. We have a 20-minute segment between our two services
when we provide coffee, juice, and donuts in our lobby. Greeters and hosts
mingle and welcome people with cup in hand (one greeter remarked, "It's amazing
how a six-ounce cup provides a sense of security for a 180-pound male").
Response cards. Our worship bulletins have perforated tear-offs that
members and guests are asked to fill out and place in the offering plate.
It has spaces for all kinds of quick interaction (such as "My decision today,"
"I'd like information," "Prayer need"), which we try to respond to quickly.